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To insure you, the consumer, complete assurance that what we say is true. We have implemented RatePoint. RatePoint, Inc. offers a unbiased customer feedback platform along with quality-assurance certification for online businesses.
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The following feedback is an example of what our customers entered into the unbiased
RatePoint system.
RatePoint Customer Feedback
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Shambo, 01/05/2010
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I installed the Aero-Stream® product last winter, and before spring it already eliminated the standing water in the drain field. We had
several very heavy rains last spring, but the drain field continued to take everything our house and the clouds put into it. It has been
nothing short of a miracle for us, we have gone from watching the weather radar and fearing every heavy rainfall to being virtually carefree.
We have even started taking more baths again, we had cut back to only showers, to reduce water usage.
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Jay Williams, 01/03/2010
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I'm very satisfied with the product & service. It is doing exactly as they said. I recommend that someone with septic issues investigate
this product before assuming the repairman knows what is best.
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Judi Q, 12/28/2009
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I am so glad that I found Aero-Stream®. It has only been a month or so but it seems to be working slowly but surely.
This problem took a lot of time to build up and it will take time to solve.
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Neil Dearlove, 12/22/2009
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A1 service and product, we were emptying our tank an now not even a sign of trouble. During shipping the air stone was broken,
Karl replaced it, no questions asked and no added cost to me.
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Tim Donathen, 12/20/2009
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I was cautiously optimistic about purchasing the Aero-Stream® solution. Now, after installing the Aero-Stream®, all I can say is do not
worry about spending the money. This system actually works. Our septic issues showed up in the fall so I was able to see the grass turn
brown. About 4 weeks into the program, our grass started to grow and turn green again, right where all the fingers were! I could not
see the outline a week prior. True evidence that the septic system is returning to normal!!! It felt like a big weight had been lifted
off of me. Now, I tell all my neighbors about my adventure and the Aero-Stream® Company.
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Len Covatta, Metcalfe, Ontario, Canada 11/03/2009
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Two years ago, a friend, Barry Allison, at the office, mentioned your product to me... He was all fired up and excited... He had just bought
and installed it in his septic system. He had done extensive research on septic bed remedies... I hummed and hawed for some time... I followed
what he had to say about his installation as he unraveled the story at work...day in, day out! Eventually, I decided to give it a whirl based
on Barry's experience with your product. Well, I bought the Aero-Stream® product in Jan 2008... It was installed in May of 2008(I was not
feeling well for a few months), by June of 2009, my septic system had returned to its original working state! This product works and I am
living proof of that and I have been spreading the word. I am very happy with the outcome. The other option would have been to spend between
$25,000.00 - $35,000.00 to remedy the problem (partially failed weeping bed). I was trying to avoid spending the small fortune for years....
keeping my septic system limping and hoping that I could squeak by for yet another year... Barry, introduced this product to me at the right
time.... Keep up the good work and much more success for the future. By the way, your product support was excellent! You have an excellent
company! Best of luck.
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Barry Allison, Canada 09/10/2009
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About 2 years ago, I noticed septic system failures starting to happen in our rural development. I checked mine, and sure enough the tank was full and draining
only very slowly. The system was 17 years old. Just like you say on your web page I went through all of the panic, internet research, read about magic additives
and then discovered Aero-Stream®. It sounded like a magic cure as well however I went the extra mile. I actually read your patent, I checked Aero-Stream® out at
the BBB, and
finally decided this is the product for me and went ahead bought a unit. Here we are 18 months later, and I have total remediation of my septic system! Your after
sales support is second to none! I had
neighbors laughing at me when I bought your unit. They paid between $18K - $22K (Cdn) for new systems. They are not laughing now. I even recommended your system
to a friend and he bought one as well. I live outside Ottawa, Canada, and Karl, I'm pleased to say you now have a most satisfied customer and ambassador for your
product in Canada. Please post this for others to read and set their minds at rest. The Aero-Stream® product works!
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Kevin Prout 07/08/2009
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We live on lake in Coventry,RI where the water table is about 20" below the ground. For the last 4-5 years the summer caused
the overflow of the tank and what a stink! I installed the system about June 1,09 and already the tank is back to normal levels,
even after the incredibly wet month of June AND having 40+ people over for the 4th July celebration on the Lake the system is
fine. I just can't believe how well this product WORKS! I'm not a religious person, but this, to me, is close to a miracle.
I have never been more relieved in my life (a full aerobic system would be about $30K on this lake). Simple to install and our
electric bill for June 09 was less than June 08.
One small concern is the noise of the pump. I would think for a Grand they could make it quieter. We have gotten used to it
because it is under a back porch, out of the way, but if it needs to be outside a bedroom window, for example, you will not be
pleased, except that you won't have any more septic issues!
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Ken Clark 05/03/2009
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We had built the house with the help of my brother who is A contractor in 1988.
I used Enzymes in the tank for 16 years along with having the tank emptied every 4 -5 years.
July 2008 The MRC came emptied my Holding Tank. And file a complaint with the town that my
system was in total Failure.
I had Liquid come up on the Lawn. Because I knew where the Pipes to the Leach field where I
dug a foot deep and I had sewer every where In November I installed Aero-stream It’s now May
2nd 2009 and the hole that I dug is 29 inches deep with out a trace of water.
I'm waiting for the MRC to come any day to verify the field.
I am ready to sell them
I can't believe how well It worked. Thanks
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Chis Shult 07/08/2009
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We purchased the Aero-Stream system for a 23 unit mobile home park that we own. We did not have the space to
replace the existing septic system so we just pumped it every week and sometimes 2-3 times per week. We installed
the unit in the fall of 2008 and so far this year we had to pump the system once and that was in January of 2009.
It is now June and we still have not had to pump it since January. This product has saved us several thousands of
dollars already. We could not be more happy. There was no risk as they will buy the unit back if it does not work.
How could you go wrong? Thanks again for inventing such a great product!
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RatePoint Reviewer 07/02/2009
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Excellent service and technical help. Can't say enough good things about this company. They stand behind their products and deliver.
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Ken Couturier 04/21/2009
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I purchased your system in Sept 2007. At that time I was having to pump my septic tanks every month at a cost of $325.
I had to pump the system the first month but have not had to since then. Obviously I have saved almost $5000. Very satisfied.
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Chris Nelson 03/30/2009
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The service and professional manor which Aero Stream helped me as a unknowledgeable consumer with septic systems was first class.
Facing a large replacement cost was depressing and frightening. Fixing the septic system with Areo Stream help was simple, logical,
and best of all it is working and doing exactly what they said it would... These are quality people solving problem concerned
customers face.
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Michael G 04/14/2009
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Thank you so much for your system and helping us!!!!
I've sent a reply via a feedback system you have on your website - not enough room on the comments to really express our appreciation
for your help, your product and for 'really keeping your word' with a product that truly is valuable and effective!!
With our dark red clay and drain field problems. I was very doubtful your system could even help, let along solve our issues
---now we have no surface flow, no odors!!
Such a relief and a big money saver!! We use it all the time and will 'keep it on' just to keep our system the best it can be and
then will return for a rebuild when this wears out so that we can continue with your simple but advanced system.
As an environmental consultant I both appreciate your quality and the true benefit to the environmental and ground water protection your
system offers with the level of quality treatment prior to discharge to the drain field of the septic tank waste.
Enough said - thanks again so much for your help and quality product in solving our problem (you were right
- the 'flush products' are a total
waste of money and don't really fix the problem..).
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John Chatfield 09/24/2008
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Two years ago I noticed the area at the end of my leach field had become increasingly wet and would not dry. I contacted both my septic company
( who recommended pumping every year ) and a licensed Title V inspector ( who recommended installing a new
leach field ). Upon some personal
investigation I came across Aero-Stream®. I decided to install the unit and have been extremely happy with the decision. After apx. 3 months
I noticed the grass becoming drier and after 6 months was completely dry. I have had absolutely no problems with my system and would highly
recommend it to anyone with septic problems. To top it all off, the personnel at Aero-Stream® were very informative,
knowledgeable and a pleasure
to deal with. Thank you for a great product.
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Philip Hellriegel Vision Venture 06/24/2008
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I am a real estate investor that purchased a property in north central Indiana off HUD. The house had to be
pumped by the previous owners weekly.. The cost to install a new system up to code was large due to a perimeter
drain needed to being installed and poor soil percolation. We were quoted $25,000 to $30,000 for a
mound system
with new perimeter tile and tile to connect to another drain 1200 feet away. I learned of your system on the
internet and called you up for some personal attention to my specific situation. I convinced my partner that it
was worth a try and it had a money back guarantee so he agreed. The installation was rather simple and took about
2 hours. The support I received during the whole process was second to none. You were almost always available via
phone and if not, you promptly returned my call. I thought this type of customer service was lost years ago.
Sincerely,
Philip Hellriegel Managing Member Vision Venture LLC
Kokomo, IN
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Steve Smith 10/23/2008
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I wasn't sure that the Aero-Stream® system was doing its job, especially since I had to get my
system pumped out just a few
months after the initial installation and then again 6 months later. That was a year ago next month. I took additional remedial action such as putting in high-efficiency toilets and shower heads, and I put a filter on my washing machine's exhaust hose.
Then two days ago my system backed up again. Visions of a new drain field started to pop up in my head. However, when the septic system pros got here to pump out my septic tank, we discovered that the effluent was at normal levels. The septic tank and drain field are working well. The problem turned out to be a blockage in my house's plumbing.
Way to go Aero-stream®! I doubt you no longer.
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Rheal Ouellet 10/23/2008
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After only three weeks, the level in the septic tank went back to normal level and is stable. Support from Aero-Stream® was
very efficient and the personnel very friendly. So far, I am very pleased with Aero-Stream®.
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SC 9/11/2008
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Aero-stream® unit has been installed since June 6. At the time of installation,
I was unable to flush the toilet at all because no effluent was moving from the
tank into the leech bed. A couple weeks of normal flushing 3 times a day would
fill the tank completely. Within the last month, I have been allowing myself to
flush the toilet several times a week. Flushing has not affected the level of the
tank at all, and the effluent in the tank remains below the inlet baffle - this is
where it should be. I am optimistic that the Aero-stream® is starting to
solve my
septic problems. I am hopeful the improvement will continue and the system will
be remediated. I highly recommend the Aero-stream® system.
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Terry Garcia 08/14/2008
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Hi Karl. I took a look at the septic tank this weekend and was very happy with what I saw. The tank was full of water, and the diffuser was percolating
away. To appreciate what this meant to me, you have to understand the position I was in. I had a septic company come out and look at my situation
because the shower was backing up. We had the tank pumped out and a couple of weeks later there was a puddle of water in the area where the lid to
the tank is. I had the septic tank company come out again and give me a quote to fix the situation and was told that my leech field was saturated,
and would need to be replaced, and that the cost would be around ten thousand dollars. That's when I started doing research on the internet and
found you. I took a chance on your company and technology, and I can't tell you how glad I am that I did. I'm attaching a photo I took this weekend
of the septic tank. Before we installed your product, the water would not flow out to the
leech field, but puddle in the area above the lid. You
can see in this photo that the area is dry and that the system is working as it is designed. Obviously, the leech field is now working again. Thank
you very much.
Terry Garcia
Acton California
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Paul. 08/27/2008
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Unfortunately the product did not work in the remediation of my septic system. The staff however,
were very helpful and made every attempt to ensure the product would worked. When it finally came
down to me having excavators install a new septic, the Aero-stream® folks quickly refunded my purchase
price. Very good customer service and company integrity. Thank you.
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Elvin M.Hodgeson. 08/08/2008
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I purchased my unit in March... a little doubtful, however was I surprised to see this this outfit
work (just like Karl said, but in 4 months).
No puddling no odor it just works. I rate this product & company 5 star A+++++. Worth every dime spent. Thanks a million.
Elvin H. Diana, Texas
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Janet 08/14/2008
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THIS SYSTEM IS PHENOMENAL. We were having a lot of trouble with our septic system backing up. We had to limit our flushing severely and I could
not do laundry at all. After some research and talking with our local health department, we decided that if it wasn't tree roots, the Aero-Stream®
might help. We really didn't want to dig the drain field up to find out if it was tree roots unless this didn't work (since we were told we could
return the Aero-Stream® if it did not solve our problem) BUT, LUCKILY IT DID WORK. Our system is now flowing freely and we aren't having ANY problems.
We have challenged the septic system to the max with lots of overnight guests, several loads of
laundry, and multiple dishwasher loads - all at the
same time - and not even a hint of any problems (we have an inspection pipe which makes it very easy to see if it is flowing freely). And, if you
lift the lid on the septic tank the water is literally CLEAR - no odor, no scum, it is just amazing! It was definitely not an overnight process,
but I truly believe it is probably the best product around to correct/protect the septic system AND the environment. We live on a
gorgeous lake and
want to do our part to keep it that way.
The instructions say after you remediate you can turn off the pump and go back to an
anaerobic system but, we are so pleased with the aerobic
system's efficiency in decomposing the solids and how well it keeps the water clean and clear going to our drain field, we have decided to keep
it running indefinitely. We feel it's a small price to pay to insure a long-lasting septic system and a healthier environment.
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Roy Scown 09/25/2008
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My Aero-Stream® unit has been functioning exactly as described in Karl's "White Paper". After only two months I can see the grass is turning greener
over the field drain area, and no more backups into my house drains.
I am one of their 100% satisfied customers, and have recommended the Aero-Stream® unit to others. I'm sure that anyone who deals with his firm will
be as satisfied as I am. They are very prompt, knowledgeable, and courteous.
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Barb P. 11/20/2008
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My aero stream system was installed in mid April 2008. My system was running slowly threatening to back up into the house.
(It had backed up during hurricane Ivan and again a few months after that). My septic pumper jetted the main line to my
leech bed and installed the aero stream pump. I haven't had a problem since. I am extremely happy with this solution.
No mess, no stress, I haven't noticed any change in my electric bill, & it seems very eco-friendly. The best part
is no worries about a backup! After 3 years living on the edge, it's a great relief.
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John B 12/08/2008
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My tank was dying fast, pronounced leaking around the lid and effluent starting to pond, not to mention the smell.
I was the biggest skeptic, so buying an internet product for such a serious problem was really hard to
do, but I'm
glad I did! The remediator™ is nothing short of a miracle. You'll be astounded at the results.
Don't let the pump company's told you there's no hope except expensive repairs. Install the system (easy to do) and
you'll have peace of mind while saving a large chunk of money. Thanks Karl and crew for your great support and
outstanding product!
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Lake Country SuddenValues 9/17/2008
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Anyone who has a septic tank cannot afford not to have a system from Aero Stream.
It will resolve any ponding or back up problems you have had in a matter of a few weeks.
Anyone who has a septic tank cannot afford not to have a system from Aero Stream. It will
resolve any ponding or back up problems you have had in a matter of a few weeks.
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